Last Updated: 11 March 2025
Welcome to BrooksideAI ("we," "us," or "our"). By accessing or using our website and services, you agree to comply with and be bound by these Terms of Use. If you do not agree with these terms, please do not use our website or services.
Terms of use
1. Acceptance of Terms
By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy.
2. Services Provided
BrooksideAI specializes in AI-powered automation for the healthcare industry, offering inbound AI receptionist services and AI-powered customer support chatbots to assist with appointment scheduling, patient inquiries, and administrative efficiencies.
Eligibility: You must be at least 18 years old to use our services.
User Conduct: You agree to use our website and services only for lawful purposes and in accordance with these Terms. You shall not:
Violate any applicable federal, state, local, or international law or regulation, including HIPAA and the Colorado Privacy Act (CPA).
Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website or services.
Introduce any viruses, malware, or other material that is malicious or technologically harmful.
Misuse our AI services, attempt unauthorized access, or engage in data extraction without permission.
Ownership: All content, features, and functionality on our website, including but not limited to text, graphics, logos, and software, are owned by BrooksideAI and are protected by copyright, trademark, and other intellectual property laws.
Restrictions: You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent.
Modifications: We reserve the right to modify, update, or discontinue our services at any time. Clients will be notified of significant changes at least 30 days in advance.
Termination: We may terminate your access to our services if contract terms are not met or if there is a violation of these Terms. Notice and an opportunity to remedy any breaches will be provided when applicable.
HIPAA Compliance: BrooksideAI follows HIPAA guidelines to ensure the security and confidentiality of patient-related information.
CPA Compliance: Our data processing and protection practices adhere to the Colorado Privacy Act (CPA) to safeguard consumer data.
No Guarantee of Results: While we strive to enhance operational efficiency, we do not guarantee specific business outcomes, such as increased patient engagement or revenue.
Third-Party Services: Our services may integrate with third-party platforms such as EHR systems, cloud storage providers, and communication tools. We are not responsible for the performance or reliability of these third-party services.
To the fullest extent permitted by law, BrooksideAI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from your use of our services. This includes service interruptions, system errors, or AI miscommunications beyond our control.
You agree to defend, indemnify, and hold harmless BrooksideAI, its affiliates, licensors, and service providers, and their respective officers, directors, employees, and contractors from any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of your violation of these Terms or misuse of our services.
By using our services, you agree to these Terms of Use. If you do not agree, please discontinue use of our services immediately.