Last Updated: 11 March 2025
Privacy Policy
At BrooksideAI, we highly value your privacy. We are committed to respecting the privacy of any information we gather from you throughout our website.
BrooksideAI ("we," "us," or "our") values your privacy and is committed to protecting the personal information you share with us through our website and services. This Privacy Policy explains how we collect, use, share, and safeguard your information, in compliance with the Colorado Privacy Act (CPA) and Health Insurance Portability and Accountability Act (HIPAA).
1. Contact Information
For questions or concerns regarding this Privacy Policy or your data, you can contact us at:
Email: BrooksideAIInddustries@gmail.com
2. Information We Collect
Personal Information: Name, email address, phone number, and address.
Healthcare-Related Information: Data related to patient inquiries and appointment scheduling, processed in compliance with HIPAA.
Cookies and Tracking Data: Information gathered through cookies and tracking technologies to enhance user experience (if applicable).
How We Collect Data:
Through forms on our website.
Via AI-powered chatbot and inbound AI receptionist interactions.
Through scheduling and CRM integrations with healthcare providers.
Provide and enhance our AI-driven receptionist and chatbot services.
Facilitate appointment scheduling and patient support.
Ensure secure and compliant processing of healthcare-related inquiries.
Improve user experience through website analytics (if applicable).
We share data only as necessary with the following third-party service providers:
Electronic Health Record (EHR) Systems: For seamless appointment scheduling.
Secure Cloud Storage Providers: For encrypted and compliant data storage.
HIPAA-Compliant Communication Tools: For secure messaging and patient interactions.
We do not sell or disclose your personal data to unauthorized third parties.
All data is securely stored using industry-standard encryption and access controls. We implement:
Secure data encryption in transit and at rest.
HIPAA-compliant access restrictions and monitoring.
Regular security assessments and audits to prevent unauthorized access.
BrooksideAI complies with the Colorado Privacy Act (CPA) and HIPAA regulations to protect sensitive patient and consumer data. You have the following rights under CPA:
Request access to the data we have collected about you.
Request that we update, correct, or delete your data (subject to legal and contractual obligations).
Opt out of data processing for certain purposes.
To exercise your rights, please contact us using the information provided above.
We use cookies and similar tracking technologies to enhance user experience but do not engage in intrusive data tracking.
We may update this Privacy Policy from time to time. Any changes will be reflected at the top of this page with the updated effective date.
Our services are not intended for individuals under the age of 18, and we do not knowingly collect data from minors.
By using our services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our services immediately.